The Malaysian Red Crescent (MRC) is seeking a proactive and technically competent EOC cum Information Management (IM) Officer to support the operation of the Emergency Operation Centre (EOC). The role involves managing disaster-related information flows, supporting emergency coordination, data management, reporting, and operational support in collaboration with internal departments, government agencies and Red Cross Red Crescent Movement partners.

Key Responsibilities

The EOC cum IM Officer will be responsible for:

• Supporting the setup and operation of the MRCS Emergency Operation Centre (EOC)
• Collecting, managing, analyzing, and visualizing disaster-related data
• Developing situation reports, dashboards, and information products for internal and external stakeholders
• Coordinating with government agencies, humanitarian partners, and MRCS State Chapters during emergencies
• Supporting emergency preparedness and response activities nationwide
• Supporting IM needs for donor-funded and collaborative projects
• Providing technical and information support during DRR, emergency exercises, and response operations

Minimum Requirements / Qualifications

• Diploma or Bachelor’s Degree in Information Management, Data Science, IT, GIS, Disaster Management, or related fields
• Experience in information management, emergency coordination, or humanitarian operations is an advantage
• Proficiency in data tools (e.g., Excel, Power BI, GIS, Kobo, etc.) is preferred
• Strong written and verbal communication skills (Bahasa Malaysia & English)
• Ability to work under pressure during emergency operations
• Able to collaborate with multiple stakeholders
• Willingness to be deployed or work irregular hours during crises (if required)